IWFM Level 3 Certificate in Facilities Management

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.

On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.

This course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.

Expert tutors are always on hand to support your learning, as well as technical advisors.

All our courses are assessed by assignment, not examination. Assignments can be undertaken at any time.

Assessment activities have been developed by The Business School (UK) Ltd, and approved by The Institute of Workplace and Facilities Management. Each assessment brief gives information regarding exactly what needs to be covered and other supporting information such as word count and referencing guide.

IWFM exists to promote excellence among a world-wide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely. Their qualifications are internationally recognised and provide a world-leading framework for professional development in workplace and facilities management.

The IWFM Awarding Organisation is regulated by The Office of Qualifications and Examinations Regulation (Ofqual), Qualifications Wales and CCEA Regulation. This qualification is available on the Regulated Qualifications Framework (RQF) and is delivered by The Business School (UK) Ltd, an approved IWFM centre for the delivery of its qualifications.

• Briefing Document for Learners - > download

The Level 3 Certificate in Facilities Management is designed to develop an understanding and knowledge of facilities management matters. It develops factual, procedural and theoretical knowledge and understanding to complete tasks that while well defined, may be complex and non-routine. It develops the ability to interpret and evaluate relevant information and ideas, and different perspectives or approaches.

This course offers opportunities for learners to develop skills that support career and professional development.

The course covers 4 mandatory units:

Introduction to Facilities Management

Corporate Social Responsibility and Sustainability in Facilities Management

Customer and Stakeholder Relations in Facilities Management

Specification and Procurement of Facilities Supplies and Services

followed by a choice of optional units chosen from those below to make up a total of 7 credits, thus offering a flexible approach to suit your chosen area:

Budget management of facilities management operations (4 credits)

Project Management in Facilities Management (5 credits)

Health and Safety Responsibilities in Facilities Management (5 credits)

Successful learners can progress onto the IWFM Level 4 courses, available at The Business School.

Facilities management professionals are responsible for services that support business. Their roles can cover management of a wide range of areas including: health and safety, risk management, business continuity, procurement, sustainability, space planning, energy, property and asset management. They are typically responsible for activities such as catering, cleaning, building maintenance, environmental services, security and reception.

The Institute of Workplace and Facilities Management is the professional body for workplace and facilities practitioners.

IWFM empower professionals to upskill and reach their potential for a rewarding, impactful career by advancing professional standards, offering guidance and training, developing insights and sharing best practice. It is our vision to see workplace and facilities management as a distinct profession – recognised beyond the built environment for its ability to enable people to transform organisations and their performance.

IWFM does not state any formal entry requirements, but learners will normally be practising supervisory or first line management or will be progressing from a Level 2 Qualification in Facilities Management.

IWFM does not state any formal entry requirements, but learners will normally be practising supervisory or first line management or will be progressing from a Level 2 Qualification in Facilities Management.

On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.

Successful learners can progress onto the Level 4 qualifications in Facilities Management, all available through The Business School.